Shipping policy
We at Sportingnation know how important it is to receive your purchased products in the finest condition and on time. So, we use a large network of couriers to deliver your products to you as early as possible.
- Free shipping is available PAN India for all prepaid orders.
- For all COD Orders, Rs. 99 would be charged.
- We ship all our orders between 3-5 business days. Customization orders generally take 3-5 business days extra to get the product personalized as per your needs.
- All the items are carefully checked and packed accordingly to avoid any form of damage.
- Once your shipment is handed over to the courier company, we will send you a notification confirming the shipment of the order.
- These notifications will contain the tracking number and the courier company’s website details.
- Tracking numbers for orders shipped might take around 24 business hours to become active on the courier partner’s website.
- If shipping is being delayed for any reason because the ordered item is out of stock or there is an unusual delay in fulfilling an order, we will notify you by e-mail or by call.
- If you have a registered account with us, you may track the status of your orders under the My Account section.
- VAT/customs taxes and duties are not under our control and we are not responsible for the same. VAT/custom and import duties are not included in our ordering process and it will solely be the responsibility of the customer.
- Please note that all courier companies will make 2 delivery attempts only.
- If a courier service is not available in your area, we will contact you and try to find another convenient delivery location served by our courier partners.
- In the event that the recipient is unavailable, the future mode of operation is at the sole discretion of the courier company and www.Sportingnation.com will have no responsibility in this regard.
- If a non-delivery or late delivery occurs due to a mistake by the user (wrong or incomplete name/address or recipient not available), any extra cost spent by www.Sportingnation.com for re-delivery shall be claimed from the user placing the order.
- Please note that your shipping address cannot be changed or revised once the order has been shipped.
